Terms of Service

Service

We move your cans to/from the curb on your scheduled pickup day.

Billing

Subscriptions renew monthly until canceled. One-time pickups are charged at booking.

Pauses & Cancellations

You may pause or cancel anytime before your next pickup day.

Refunds & Weather Exceptions

• If the city misses collection or severe weather prevents safe service, we will credit or reschedule at our discretion.
• One-time pickups canceled before the service date may be refunded; on the service date, we will reschedule or credit.

Damage Policy

• We handle cans and property with care. Please keep paths clear of obstacles and pets secured.
• If we cause damage, notify us within 48 hours at Contact. We will assess and make it right within reasonable limits.
• We are not responsible for normal wear, pre‑existing defects, or incidents due to unsafe/blocked access or extreme weather.

Liability

We take care around gates, vehicles, and property; please keep access clear.